Yes, your personal tour guide will be with you during the entire length of the tour. He will provide valuable information to your group as the tour progresses.
Yes, your tour guide will provide you with explanations and history about what you are seeing.
Tips are greatly appreciated by our drivers who will always ensure that your experience surpasses your expectations. Your tour guide is a professional who will provide you with valuable information, show you amazing sights and leave you with unforgettable memories.Tips are entirely up to your discretion.
The best thank you is a positive 5 star review on TripAdvisor, Google or any other travel website that you may have booked through.
Yes. Your driver will take pictures of you along the way and will send them to you via AirDrop or SMS at the end of the tour.
Tours do not operate when it is raining or snowing at your departure time. If the weather does not cooperate, a member of our team will reach out to you prior to your departure time.
One of our team members will reach out to you prior to your departure time to reschedule or cancel your tour.
Yes, cancellations because of bad weather will be fully refunded to you back onto your original payment card.
You may reschedule a tour up to 24 hours before your departure time at no additional cost.
Late departures can still go on up until 20 minutes passed the original scheduled departure time. After that, the group will be considered a “No Show”. Every late minute will be deducted from the length of your tour. For example, if you are late 20 minutes on a 1 hour “Bronze” tour,the new tour will last only 40 minutes.
There are no refunds for groups that do now show up to a booked tour.
Unless otherwise specified, the departure point is at 350 St-Paul St. E, Montreal, Qc, H2Y1H2.
Yes, we do hotel pick-ups at any centrally located hotel or location in Montreal. (Downtown and Old-Montreal)
Yes. Altering stops and sights is a possibility but we suggest that you reach out to our customer care before so that we can plan your custom route.
Depending on the sight you wish to see, our customer care team member will be able to assist you more accurately with your request.
Yes, our driver can stop at your convenience along the planned route.
During our operating season, we will always depart your tour if the temperatures are above-2°C (28°F) when it is sunny or cloudy.
The warmer the better, right? Yes. We will always depart no matter how hot it is. Make sure to bring some sunscreen and a hat if you are sensitive to the sun.
Make sure to check the weather forecast to dress appropriately. Because you will be touring in an open air convertible, it is suggested to bring a light jacket on cooler days.
Each tour can comfortably seat groups of 5 guests maximum.
Yes. Kids and toddlers ares permitted.
No there are no baby seats or booster chairs on board any vehicle.
We are open from Monday to Sunday from 10am to 8pm. Our first departure is at 10am and our last departure is at 8pm.
No only your tour guides can operate the vehicles.
Yes, guests can select and play their own music through the vehicle’s sound system from their own device if they wish to do so.
No smoking is not permitted by anyone while in the vehicle. Feel free to ask for a cigarette stop along the way and we will try to accommodate you as best we can.
Throwback Tours has a customer care number that you can reach from 10am to 8pm from Monday to Sunday everyday of the year. Or send us an e-mail at firstname.lastname@example.orgGet in touch